Shoppers find and buy faster
Zaira searches your product catalog, compares options, answers sizing and shipping questions, and guides customers to checkout — right in a conversation, with no browsing around the store.
Shopify AI Integration
Connect Zaira to your Shopify store in one click, then let AI help shoppers find products, manage carts, track orders, and start returns — no code, no developer, no setup required.
01Capabilities
What can Shopify AI integration do
Zaira connects to both your Shopify storefront and customer accounts — one AI assistant that sells and supports on autopilot.
Sell on your storefront
- Search Catalog — Find products by keyword, category, or what the customer is looking for.
- Lookup Catalog — Pull specific products or variants by their IDs.
- Get Product — Full product details with interactive variant and option selection.
- Get Cart — Retrieve the current cart contents and checkout link.
- Update Cart — Add items, change quantities, or remove items as the customer shops.
- Search Policies & FAQs — Look up store policies and frequently asked questions.
Serve your customers
- Get Customer Info — Retrieve the customer's name, email, and account details.
- Manage Customer Addresses — View and update saved shipping addresses for the customer.
- Manage Account Preferences — Update preferences like contact and notification settings.
- Get Orders — List a customer's orders with status and totals.
- Get Order Details — Full order details including line items, payments, and tracking.
- Get Order Status — Check order, fulfillment, and shipping status instantly.
- Manage Order — Perform supported actions on an existing order.
- Reorder Items — Reorder items from a customer's previous purchases.
- Create Return Request — Start a return request for eligible items.
- Get Return Details — View return status and refund amount.
02Automation
Use cases
Real ways teams put Shopify on autopilot with Zaira.
A store assistant that never sleeps
Zaira answers product, policy, and order questions around the clock — after hours, on weekends, and during launches — and hands the edge cases to your team when a human touch is needed.
'Where is my order?' answered automatically
Customers ask about their order and Zaira checks the live status, shipping, and delivery details instantly — the highest-volume support question, handled for you, 24/7.
Returns, refunds, and reorders handled for customers
Zaira starts a return for eligible items, checks return and refund status, and reorders past purchases for loyal customers — without a single support ticket landing in your inbox.
03How it works
Connect Shopify to Zaira, sell and support on autopilot
Three steps: connect your store in one click, set your jobs up once, and let Zaira help shoppers find, buy, track, and return — automatically.
01
Connect your store to Zaira
Connect your Shopify store in one click with secure sign-in. Zaira picks up your catalog, policies, and order history — done for you, no API keys, no configuration, no developer.
02
Set it up once in plain language
Tell Zaira how you run your store — 'help shoppers find the right products,' 'answer where is my order,' 'handle returns.' Zaira learns the jobs you want handled and takes them on, automatically.
03
Sell and support on autopilot
Zaira helps customers search your catalog, manage carts, track orders, and start returns — around the clock, on every purchase, with no editing and no manual work for your team.
05FAQ
Frequently asked questions
Everything you need to know about the Shopify AI integration.
No. The Shopify AI integration from Zaira connects in one click with secure sign-in — no API keys, no app install, no developer. Zaira is set up for you and works with the store you already have, so you can start helping shoppers find products and answer order questions the same day.
The Shopify AI integration can search your product catalog, manage the shopping cart, and answer store policy questions for your customers — and with your store connected, Zaira can also check live order status, handle returns and refunds, and reorder past purchases. It runs on its own, around the clock, so your team handles less and sells more.
Sidekick and Magic are Shopify's built-in AI tools that help you work inside your admin — and they only see data inside Shopify. Zaira is a customer-facing AI agent: it helps shoppers find products, manage carts, track orders, and start returns. Zaira also connects to your other tools like Google Drive, Notion, and Slack, so answers pull from everywhere your business lives.
Yes. The Shopify AI integration needs no code and no technical skills. Connect your store in one click, and Zaira handles product search, cart management, order status, and returns for you in plain language. Founders, operators, and store staff can use it right away — no developer required.
Yes. When a customer asks about their order, Zaira checks the live status, shipping, and delivery details — the exact question that makes up 40-60% of support tickets. It answers instantly and consistently, so your team stops copy-pasting tracking numbers.
Yes. Zaira connects to the Shopify store you already run, on any plan, with the products, policies, and order history already in place. There's no headless rebuild, no custom code, and no need to change how you run your store.
Helpdesk apps are tools your support team works inside, and they define how customers can chat to you. Zaira is an AI agent that does the work for you: it helps shoppers search your catalog, manage carts, track orders, and start returns — and it connects to your other tools so it can automate the follow-ups too.